Expand the Return Feature
| Technical name | viin_pos_return |
| License | OPL-1 |
| Website | https://viindoo.com/apps/app/16.0/viin_pos_return |
| Read description for | v 15.0 v 16.0 |
| Included Dependencies | Product Return Reasons - Inventory Product Return Reasons |
What it does
- Problem
- With the to_product_return_reason_stock module, businesses can pre-set return reasons to add more information in the goods forwarding process and filter data in return reports.
- However, to_product_return_reason_stock is not directly connected with the Point Of Sales application, causing difficulties in planning return policies and receiving goods returned at retail points.
- Solution
Expanding the function of the to_product_return_reason_stock module, this module helps to add more settings of goods returned to the Point of Sales application, specifically:
- Allow the manager to set a maximum number of days for the return of products;
- Notify if any return does not occur within the allowed period;
- Allows PoS users to specify a reason for order return without leaving the PoS view.
Editions Supported
- Community Edition
- Enterprise Edition
Installation
- Navigate to Apps.
- Search with keyword viin_pos_return.
- Press Install.
Instruction
Instruction video: Expand the Return Feature
Set Days to Return Products
You navigate to Point of Sale > Configuration > Point of Sale, select your desired Point of Sale you want then enter the Days to Return Products which is the maximum number of days allowed to return a sold product.
Refund products from the Point of Sale view
On the Point of Sale view, you press the Refund button to go to the list of sales orders.
Choose the sales order you want to refund.
Based on the Date on the sales order and the Days to Return Products that you have set up above, the software will evaluate whether this order is eligible for a refund or not.
1. Order is not eligible for refund
The software displays a warning and blocks the refund process.
2. Order is eligible for refund
You enter Qty and Reason then click Refund.
Note: To be able to choose a return reason, you need to set up the Products Return Reasons following the instruction of the Product Return Reasons - Inventory module.
After entering the above information, you will be redirected to the screen containing the PoS order information that you want to refund. From here, check the information once again and click Refund.
Select the payment method for the customer, then click Validate.
After closing the session, you can view the respective journal entries automatically created for the reduced revenue and the refunded amount.
This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file).
You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one).
It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software.
The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.