How to submit your support requests
Your support requests could be submitted to us either by:
- posting your requests/questions to our Q & A forums which is a community driven forums monitored by our support team. Everyone can post questions and support request to any category of the forums.
- sending your requests/questions to email@example.com. However, in order to get supported this way, you must be a customer who subscribes an appropriate plan that offers email support. Otherwise, you may or may not get responded.
For pre-sale questions, everyone is welcome to send emails to our sales team at firstname.lastname@example.org
How to get the best support?
If you were unable to find the answer to your question, the community forum should help. Find and share solutions for users by users, moderated by the team.Continue to the Forums
You may need to have a paid service with us to get support this way.
If you don't have an appropriate one, you may not get answered!