PAYMENT POLICY

Please read the terms below before using the online payment service. By accessing this section of the website, you have agreed to our terms of use. These terms may change from time to time and you will be subject to the terms shown from the time you read them.

We always want to provide our customers with the best quality of service. Here are some guidelines for online payment policy.

1. Payment terms

1.1. Payment Authentication Information

When paying for our products and services, you agree to provide valid payment authentication information.  

1.2. Taxes

Please pay attention to the transaction details because the total amount may include taxes and fees. You are responsible for paying all these costs.

1.3. Payment term

Customers are responsible for paying ERPOnline no later than the actual Payment Date specified in ERPOnline Terms of Service, Article 1, Clause 7(b) in the amount equal to the total amount payable for a Payment period.

2. Payment methods

On https://erponline.vn, we accept the following payment methods:

2.1.  Online payment

Online payment via payment gateaways: Paypal, Ngan Luong

PayPal is the world's most popular and reliable online transaction payment gateway. All transactions and payments of customers with Viindoo are converted into USD at the current exchange rate of Vietcombank.

Ngan Luong is the leading e-wallet and online payment gateway in Vietnam. All transactions of customers are conducted online through Domestic ATM Card, International Card (Visa, Master, JCB, Amex), Internet Banking, QR-Pay... .  

2.2.  Bank payment

You can transfer from any bank to us at the following information:


Account
                    : Viindoo Technology Joint Stock Company

Account Number    :   7689888888 (VND)

Bank                     : Asia Commercial Bank - Hai Phong Branch, To Hieu



Account
                    : Viindoo Technology Joint Stock Company

Account Number    :   7589888888 (USD)

Bank                     : Asia Commercial Bank - Hai Phong Branch, To Hieu

Note:

  • Transfer content: Enter the order number at the beginning of the payment content. For example, "SO0008 (other content if any)"

  • Please keep receipts for inspection and comparison when necessary 

Other notes on transfer time:

  • Internal transfers: 24/7

  • External Bank-to-bank transfers: before 15h30 (Monday - Friday)   

  • Any payments we receive after 17:00 will be processed on the next business day.

Support

If you need any assistance during the transfer process, please contact:

  • Email    : billing@viindoo.com

  • Tel         : 0225.999.1999 or 0225.730.9838

2.3.  Cash

Pay in cash directly at ERPOnline headquarters during office hours on Mondays to Fridays and Saturday mornings, except for national holidays.

For transactions valued at more than VND 20,000,000 (VND 20 million), customers should make bank transfer or payment via ERPOnline's online payment gateway to be valid for costs as prescribed by law.

3. Information security

We value the security of your financial information.

Please review our Privacy Policy to learn more about the information that we do share and do not share, how we protect your information.

4.  Update Payment Policy

By using our payment features, you agree that we may notify you by posting a notice on our website or sending a message to the email address you previously provided.

Date of Last Revision: 1/10/2020