Customer Consultant

Hai Phong, Việt Nam

I. Job Description

  • Consult business management solutions and ERP software

  • Survey and analyze customer requests

  • Analyze Business needs: sales management, purchasing, warehouse, manufacturing, supply chain, etc.

  • Plan and quote for customers. Close the deal with the assistance of the Sales team.

  • Plan and implement software deployment for customers

  • Advise, support and guide customers to use Odoo / Viindoo software (will be trained)

  • Write software user guide documentation based on English documentation and company-trained knowledge

  • Online customer support on the company website

II. Requirement

  • Graduated from a full-time University or higher, majoring in Accounting, Business Administration (mastering accounting skills), management, information systems, e-commerce

  • Proficiency in office computer, excellent skill in using excel and word processing functions, data querying in Excel

  • Strong organizational spirit, hard-working, honest and able to withstand high pressure

  • Skills to train and guide users

  • Skills in presentation, negotiation, persuasion and problem solving

  • Good communication, confidence

  • High responsibility in work. Punctuality, right quality and right service when committing to customers

  • Spirit of learning, agility, dynamism

  • Ability to work in groups and independently

  • Ability to self-study. Enjoy learning

  • Ability to go on business according to work requirements.

* Preferred:

  • Experience and knowledge of ERP, CRM, or similar software is an advantage

  • Having knowledge of Vietnamese and international accounting

  • Passionate about technology, love to learn business management software

  • Good conversational English

III. Benefits

Salary: Negotiable. Up to 800$ + bonus

  • Well-earned, competency-based salary and bonus, salary review every 6 months

  • Being trained in Business Administration and building IT application solutions for Businesses;

  • Professional, dynamic and rapidly developing working environment;

  • Equipped with laptop after up to 01 working year;

  • Being free to create and suggest your own ideas; 

  • Having the opportunity to participate in large projects, using the latest technology and techniques;

  • Being trained and cultivated not only professional knowledge but also team leader and project management skills;

  • Annual health checks and travel;

  • Fully welfare under the Labor Law of Vietnam (social insurance, health insurance,....).

  • Opportunity to build relationships with people with status in society

  • Clear promotion roadmap

IV. Contact information 

  • Human Resources Department - Tel: (+84) 225 999 1999

Salary: Negotiable. Up to 800$ + bonus

Work Address: 
Room 101-104, 1st Floor, Thanh Dat 1 Building, No.3 Le Thanh Tong Street, May To Ward, Ngo Quyen District, Hai Phong, Hải Phòng Việt Nam.


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